Shipping policy

General Information

All orders are shipped from our warehouse in Gurugram through trusted courier partners.
If your area is not covered by our courier, we will send your order via India Post.

Please allow the following time for delivery:

Domestic Shipping (Within India)

  • Ready-to-Ship Products: Delivered within 7–10 business days from the date of order confirmation
  • Customized Products: Delivered within 25–30 business days
  • Express Delivery: Available on request for prepaid orders

International Shipping

We ship worldwide through reliable courier partners.
Please choose your shipping zone while placing your order. Shipping charges vary based on destination and order size.

  • Standard Delivery: 15–30 business days
  • Express Delivery: Available on request

For express shipping, contact us at:
📞 +91-9599286083
📧 ginnibyritivesh@gmail.com

Please note: We do not accept returns or exchanges for international orders unless the product is defective or an incorrect item/size has been delivered.

Cash on Delivery (COD)

Cash on Delivery is available for all products across India.
You can pay in cash when your order is delivered.

Delivery Issues & Claims

If your package appears damaged or tampered with, please refuse delivery and contact us immediately with your order number at:
📞 +91-9599286083
📧 ginnibyritivesh@gmail.com

For any missing or damaged items, please contact us on the same day of delivery so we can resolve the issue quickly.

GinnibyRitivesh is not responsible for damages or shortages reported after delivery.

Shipping Charges

  • Domestic Shipping: Free across India
  • International Shipping: Charges vary depending on the country

Shipping & Tracking

Once your order is shipped, you will receive an SMS or email with courier details and a tracking link to track your shipment.

Important Notes

  • If your shipping address or postal code is incorrect, additional charges may apply
  • If your order is re-shipped due to incorrect address or failed delivery, extra shipping charges will be borne by the customer

Cancellation Policy

Orders can be cancelled within 24 hours of placing them by visiting the “My Orders” section on our website or by contacting us at:

📞 +91-9599286083 (Mon–Sat, 11:00 AM – 7:00 PM)
📧 ginnibyritivesh@gmail.com

Custom-made or personalised orders cannot be cancelled once confirmed.

GinnibyRitivesh reserves the right to cancel any order at its discretion.

Contact Us

For any help or queries, please contact us at:

📞 +91-9599286083
📧 ginnibyritivesh@gmail.com